TERMS AND CONDITIONS
1. Loba Tours has a no refund policy for tours, and other trips purchased in advance. Once a purchase is made, we reserve seats and reject other customers who ask to reserve seats on your dates of travel. We are always happy to re-schedule your trip to another date with 48-hours advance notice, but – subject to availability. Customers who must cancel their trip due to weather or other circumstances are required to provide 48-hours notice, but all cancellations are subject to a thirty percent (30%) cancellation fee. Without advance notice of cancellation or rescheduling, Loba Tours reserves the right to full charge.
2. Additional hourly charge of $78.00 + 20% per hour and tour guide fee of $45.00 + 20% per hour will apply to VIP/ LIMO TOURS and CUSTOM DESIGN TOUR if tours go over the time requested or quoted.
3. Loba Tours will not be responsible for passengers arriving late for a regular scheduled tour. For private tours, a full hour overtime pay of $78.00 + 20% per hour will apply after the first 15 minutes of prearranged time described on the reservation confirmation or tour voucher. Overtime pay apply if the tour goes beyond the quoted end time.
4. Loba tours cannot be held responsible for delays and cancellations which result from weather, traffic, unsafe road conditions, and other difficulties.
5. The client assumes full financial liability for any damage to the vehicle caused during the duration of the tour by them or any members of their party. A fee of $200 will be charged for each carpet or seat burn. Sanitation fee is $250.00.
6. Alcoholic beverages are prohibited on any Loba Tours vehicles. Alcohol consumption and drug use is prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate the trip without refund (if there is blatant indiscretion on the part of the clientele) smoking is not permitted in any of Loba Tours vehicles.
7. Loba Tours is not responsible for articles left in the vehicle and vehicle cannot be loaded beyond seating capacity.
8. Loba Tours reserves the right to cancel any tour at any given time.
We respect your privacy and will keep your contact information and email address confidential.
We may contact you to request feedback on how you enjoyed your tour and ask for your suggestions on how we can improve our services.